Official Documents

MBI88 Privacy Policy – Player Personal Data Protection

At MBI88, your privacy is not just a promise — it is a responsibility we take seriously every day. Find out exactly how we collect, use, and protect your personal information.

Updated: 1 January 2026
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Your Data, Your Control

Mbi88 Privacy Commitment

Six core data protection pillars that form the foundation of trust for over 500,000 Malaysian players on our platform.

Bank-Grade Encryption

All data transmitted between your device and mbi88's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Strict Access Control

Player personal data may only be accessed by authorised staff who require that information for operational purposes. All access is logged and regularly audited by our internal security team.

No Data Selling

Mbi88 has never and will never sell, rent, or disclose player information to any third party for marketing or commercial purposes without your consent.

Secure Data Storage

All data is stored in data centres equipped with multi-layered physical and digital protection. Data backups are performed automatically and our disaster recovery system ensures your data is always preserved.

Legal Compliance

MBI88's privacy policy complies with Malaysia's Personal Data Protection Act (PDPA) and applicable international data protection regulations. We continuously update our policy in line with the latest legal developments.

Rights That Belong Fully to You

You have full rights to access, correct, delete, or transfer your personal data at any time. Data requests are handled by a dedicated team within the specified timeframe.


Important Note: This Privacy Policy explains in detail how MBI88 handles your personal information. By registering for and using the MBI88 platform, you agree to the terms set out here. Please read this document in full before making any decisions.

01 Introduction and Scope of This Policy

Mbi88 is an online gaming platform operating under mbi88.cc and are fully committed to protecting the privacy of every player who uses our services. This Privacy Policy is provided to inform you of the types of information we collect, the purposes for which it is collected, and the measures we take to ensure your data remains safe and protected at all times.

This policy applies to all users who access the MBI88 website, register a member account, use any gaming services, or contact our support team. This includes access via desktop web browser and mobile devices.

We understand that your trust is our most valuable asset. MBI88 therefore fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. Any enquiries regarding this policy may be directed to our support team, available 24 hours a day, 7 days a week.

02 Information We Collect

Mbi88 only collects information that is strictly necessary to deliver the best service and meet our legal compliance obligations. Generally, the information we collect falls into three main categories:

Category Information Type Primary Purpose
Identity Information Full name, IC/passport number, date of birth, gender Identity verification (KYC) & legal compliance
Contact Information Email address, phone number, residential address Account communications & transaction verification
Financial Information Bank account number , bank name, deposit/withdrawal records Payment processing & fraud prevention
Technical Information IP address, device type, web browser, activity logs Account security & platform improvements
Gaming Information Betting history, account balance, game preferences Responsible gaming & personalise your experience
mbi88 never collects information unrelated to our services. You are also not required to provide information beyond what is needed for basic account registration and verification.

03 How We Use Your Data

Every piece of information you provide to mbi88 is used solely for legitimate and transparent purposes. We do not use your data in ways you would not expect. Below is a complete list of the purposes for which your data is used:

  • Account Management: Creating, verifying, and maintaining your player account securely.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions promptly and accurately.
  • Identity Verification (KYC): Meeting anti-money laundering (AML) and fraud prevention legal requirements.
  • Customer Support: Providing relevant and efficient support when you contact our team.
  • Platform Security: Detecting and preventing suspicious activity, fraud, and unauthorised access.
  • Service Improvement: Analysing usage patterns to enhance your gaming experience.
  • Promotional Communications: Sending you the latest offers and promotions — only if you have opted in to receive them.
  • Responsible Gaming: Monitoring gaming patterns to identify players who may need assistance.

We will not use your data for third-party marketing, to build personal profiles for sale, or for any purpose beyond the scope of mbi88 services.

04 Sharing Information with Third Parties

Mbi88 understands how sensitive your financial and personal information is. That is why we enforce a strict data-sharing policy. Simply put — we do not sell your data, full stop.

However, there are limited situations where sharing information is necessary and permitted under the law:

  • Payment Processors: Minimal transaction information is shared with recognised payment service providers under strict confidentiality agreements.
  • Legal Authority: mbi88 is obligated to comply with court orders, enforcement directives, or reporting requirements from relevant authorities in Malaysia.
  • Technical Service Providers: Vendors who assist in operating our platform (server hosting, analytics, cybersecurity) are bound by comprehensive data confidentiality agreements.
  • Fraud Prevention: For identity verification or fraud investigation purposes, required information may be shared with relevant agencies in accordance with legal provisions.
Notice: mbi88 will never disclose your personal information to third parties for marketing, advertising, or commercial gain without your explicit prior consent.

05 Data Security and Protection Measures

Protecting your data is not just a legal obligation — it is a moral responsibility we take seriously. mbi88 combines the latest technology with strict operational procedures to keep your information safe at all times.

Our key security measures include end-to-end data encryption using 256-bit SSL for all communications between your device and our servers. Account passwords are stored in hashed form that cannot be read by any party, including our own internal staff.

Two-factor authentication (2FA) is available for all player accounts as an added layer of security. We also employ a real-time intrusion detection system that monitors for any unusual activity around the clock, 24 hours a day. Any suspicious access attempts are automatically blocked and our security team is alerted immediately.

Internal security audits are conducted regularly, and we also engage independent cybersecurity firms to carry out penetration testing to ensure our systems are free from exploitable vulnerabilities.

06 Cookies and Tracking Technologies

Mbi88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies, each serving a different purpose:

  • Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how players use the platform so we can improve the overall experience.
  • Functional Cookies: Saving your preferences such as language, display settings, and login records for your convenience.
  • Analytics Cookies: Collecting aggregated (non-personal) data on website usage patterns for service improvement purposes.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, please refer to your browser's help section.

07 Your Rights as an MBI88 Player

As an mbi88 player in Malaysia, you have certain rights under the Personal Data Protection Act (PDPA) 2010 regarding your personal data. mbi88 is committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete information in your account.

Right to Erasure

Under certain circumstances provided by law, you may request that we delete your personal data.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a structured format for transfer to another service provider.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances recognised by law.

To submit any request relating to the rights above, please contact our support team via email at [email protected]. We will process your request within 14 business days from the date of receipt.

08 Data Retention Period

Mbi88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary by data type:

  • Active Account Data: Retained for the duration your account is active and for a reasonable period following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in line with tax and anti-money laundering legal requirements.
  • KYC and Identity Verification Data: Retained for the minimum period required by the relevant regulatory authority.
  • Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes.
  • Technical Log Data: Retained for 90 days for security and technical troubleshooting purposes.

When data is no longer needed and there is no legal obligation to retain it, MBI88 will securely delete or anonymise that data using industry-recognised methods.

09 Links to Third-Party Websites

The mbi88 platform may contain links to third-party websites such as game providers or payment partners. Please note that mbi88's Privacy Policy applies only to our own platform at mbi88.cc only.

When you click a link to an external website, you will be subject to that site's privacy policy, which may differ from ours. MBI88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit.

mbi88 does not control or take responsibility for the content, privacy policies, or practices of any third-party websites or services. Please review the relevant third party's privacy policy before providing them with any personal information.

10 Changes to This Privacy Policy

Mbi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons.

When we make material changes, we will notify you through one of the following:

  • A prominent notice on the mbi88 website homepage at least 30 days before changes take effect
  • Email notification to the address registered to your account
  • In-platform pop-up notification when you log in

We encourage you to review this page regularly to stay informed about how we protect your information. The date of the most recent update is always displayed at the top of this page. Your continued use of the mbi88 platform after any changes take effect constitutes your acceptance of the updated policy.

11 Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. MBI88 has a dedicated data protection officer responsible for ensuring compliance with all privacy requirements.

You can reach us by email at [email protected] or via the live chat system available on our platform 24 hours a day. For personal data requests, please clearly state the type of request and include the account information required to verify your identity.

We are committed to responding to all privacy enquiries within 3 business days, and official data rights requests will be processed within 14 business days.


FAQ – mbi88 Privacy Policy

Answers to the questions our players ask most frequently about data protection.

Absolutely not. mbi88 has never and will never sell, rent, or trade players' personal information to any third party for commercial purposes. We only share information necessary with service providers directly involved in operating our platform, and they are bound by strict confidentiality agreements.

mbi88 uses 256-bit SSL encryption for all financial transactions — the same security standard used by leading banks. Your card and bank account details are not stored directly on our servers. All payments are processed through certified payment gateways that comply with PCI-DSS standards.

Yes, you may request account closure and deletion of your personal data by contacting our support team. Please note, however, that certain data such as financial transaction records may need to be retained for a specified period to fulfil legal obligations under the PDPA and Malaysian financial laws. We will clearly inform you of which data can be deleted and which must be retained.

In the event of any security incident involving player data, mbi88 will notify affected players within 72 hours of the incident being detected, in line with international best practices. We will provide a detailed explanation of the data that may have been affected, the actions taken, and the steps you should take to protect your account.

Yes, mbi88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a dedicated data protection officer who ensures all data processing activities meet current legal requirements. Our privacy policy is reviewed and updated regularly to reflect the latest legislative amendments.
Safe & Trusted Platform

Your Data is Safe. Your Game is Fun.

Join over 500,000 Malaysian players who trust mbi88 as their online gaming platform of choice — safe, fair, and responsible.

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